Privacy Policy

Shell Guard processes information needed to provide accounts, monitoring, licensing, support and billing-related functionality.

Information we process

This may include your name, email address, company name, account credentials in protected form, support messages, service configuration, monitoring results, security telemetry and technical logs such as timestamps and IP addresses.

Monitoring data

When you connect a website, server or WordPress installation, Shell Guard processes the telemetry required to provide the selected product. You should connect only systems you are authorized to monitor.

Payment information

Payments are processed by the selected payment provider. Shell Guard does not need to receive or store full card numbers for hosted checkout transactions.

Use and retention

Data is used to operate and secure the service, provide support, prevent abuse, maintain billing records and improve reliability. Retention periods depend on the type of data and operational or legal requirements.

Your requests

For privacy questions or requests concerning your account data, contact info@shell-guard.com.